Upgrading Your Plan


How to upgrade

  1. Go to Settings → Billing

  2. Click Upgrade Plan

  3. Select the plan you want

  4. Choose your payment method: Credit / Debit Card or Cryptocurrency

  5. Complete payment

Your plan is upgraded immediately after successful payment.


Stripe (credit / debit card)

Card payments are processed by Stripe. forms.wtf never sees or stores your full card number.

  • Monthly billing

  • Auto-renews each month

  • Cancel anytime


Managing your subscription

From Settings → Billing → Manage Subscription:

  • Upgrade to a higher plan — takes effect immediately, prorated billing

  • Downgrade to a lower plan — takes effect at the end of your current billing period

  • Cancel — takes effect at the end of your current billing period; you keep access until then


What happens when you downgrade

When downgrading (e.g. Pro → Free), features tied to your old plan are locked until you upgrade again. Your data is preserved — forms, responses, and settings are not deleted.

Example: If you downgrade from Pro to Free, your Google Sheets sync is paused, but the connection and settings are remembered. Re-upgrading restores sync immediately.


Refunds

  • Credit card refunds are handled per Stripe's refund policy. Contact [email protected]envelope within 7 days of charge for refund requests.

  • Crypto payments are non-refundable once confirmed on-chain.


Billing FAQ

Do you offer annual billing? Not currently. Plans are billed monthly.

Can I get a custom plan for enterprise? Contact [email protected]envelope to discuss custom pricing for large-volume use cases.

Is there a free trial for paid plans? No free trial currently. The Free plan is available indefinitely for evaluation.

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